THE SOCIAL LIFE OF A SECRET AGENT

We
are all led into thinking that, while abroad, a secret agent
spends his days in lavish high society parties, copulates with
beautiful women and drives fast cars. We know who to blame: Ian
Fleming and the movies taken out of his books.
The British author was born into an aristocratic family, went to
school at Eton, moved onto the Sandhurst military academy (which
he later abandoned) and worked, while still young, as a naval
intelligence officer. James Bond brought together his wealthy
childhood, what Fleming had learned in the Navy and a good dose of
fantasy. But reality is pretty different, as MI-6 agents know all
too well.
During operations abroad, socializing is crucial for any
intelligence operative. It can bolster the effectiveness of his
work, or pose a security risk that could compromise his stature.
Hence the agent has to preserve both his contacts, security and
cover. All at the same time.
Rather than luxury, the life of an intelligence operative is
marked by the tensions deriving from his work, the caution he
takes in everything he does or says, the need to cover his back
when moving around, the ability to perceive danger and understand
other people’s intentions, paying attention to nuances while
playing the role given by his cover story. This definitely is not
the life of a bon vivant.
First of all, forget about beautiful women and affairs. The
intelligence sector is abundant with stories of people who ended
up compromised or killed for a one night stand. Human weaknesses
(sex, alcohol, drugs, gambling, money, resentment and envy) are
the fuel for those in search of a source. And if they are to be
exploited by an intelligence operative that is trying to convince
another person to collaborate and betray, the same can happen the
other way around leading to disaster.

When an agent is in the active research mode (the term
espionage/spying is hardly ever used by agents because it sounds
fictional and has a negative aura for one of the most ancient
professions in the world) technically speaking he is carrying out
HUMINT (Human Intelligence), and hence the need to meet people. He
chooses his counterparts not to befriend them, but to access the
information that are of interest to him.
An agent is forced to pretend he likes a person that he despises,
he has to go out with people he would definitely avoid in normal
life circumstances, he has to act complacent, be flattering,
support ideas he doesn’t share, pretend to show interest, express
feelings he doesn’t feel, but that are useful in the context he is
operating in. There’s a lot of sociology, a load of psychology,
and a good dose of patience involved.
An intelligence operative is also forced to keep an updated list
of the people he meets. This is not a diary to aid his memory, but
a tool for his bosses to know who his contacts. In fact, thanks to
this list, the Central can evaluate the quality of the ongoing
contacts, can provide information on the people in the list, or
warn in case of dangerous relations. But, above all, the list will
be extremely useful if an agent is compromised. This list will
help the bureau understand in which circumstances the agent’s
cover was blown or who blew the whistle. In which case, the agent
not only endangers himself, but also compromises a long work, a
number of other people and exposes facts that should have been
concealed. Along with the agent, also a number of procedures that
are followed while carrying out an operation are compromised.
During his public meetings, he might meet agents or sources from
other intelligence agencies. They are like him: they seek
information, while the don’t offer it. And when they pretend they
do so, they could be spreading disinformation.
In the myriad of work-related contacts, some are accidental, while
others are not. This means there is a second list of people,
labelled as “useful”. As the adjective says, they are individuals
who become the focus of an intelligence operative’s social
attentions with the aim of obtaining informations of interest to
him. While the target of safeguarding one’s national security is
common to every agency, the informational priorities vary in each
country. They can range from the stability of a regime, to some
illegal traffic, to the production of weapons of mass destruction,
terrorism, armed forces and so forth.
There are people who hang out where our informational target lies
and through them it is possible to obtain details and information.
The process is pretty straightforward: identify the information
you need, find the person who can give it to you. Once you’ve
found the person, you need to create a situation, as fortuitous as
can be, to meet her/him. This requires a good dose of groundwork
in order to plan your moves. Sometimes you are dealing with people
down the social ladder who might have access to what you’re
looking for. In other instances, you’re talking to a big shot, who
has access to documents or facilities where decisions are taken or
knowledge is hidden.
In both cases – and this is where the ability of an agent comes
into play – it is crucial to establish a certain degree of
intimacy or familiarity with these people. The fact that their
social status might differ requires some flexibility in our
behavior. And this is not always an easy task because the people
an agent meets are usually foreigners, with different behavioral
stereotypes, different cultures, different scusceptibilities and
relational patterns. In most cases it is hard to discuss certain
topics because of prejudices, shyness, surliness or
confidentiality.
The intelligence operative has to be both a sociologist and a
psychologist, and has to be capable of overcoming any character
trait or behavior to become close to that one person. He will be
able to use the passions and weaknesses we all have, or could
exploit vanity, pride, family relations. Anything is allowed to
befriend a person deemed as “useful”. A small gift here and there,
a favor at the right time, an act of courtesy to wife or children,
sharing a common hobby or the same opinions and prejudices.

If this works out, the person the intelligence operative has
focused his efforts on, in the end, in either an accidental or
voluntary manner, will decide to “speak”. He usually does so
without realizing he is revealing a secret that is of interest to
us. He does so unconsciously, while keeping up with the
discussion, or during an argument. Or to show off what he knows,
to fuel his ego and narcissism. Either way, everything has to
happen spontaneously.
There are no direct questions on the topic the agent is after,
because this could arouse suspicion. Two people talk about a
number of things, and yet, at some point, you end up talking about
a certain topic. And when this happens, the agent never gives away
his interest, but behaves as if this was a futile or secondary
part of the discussion. Furthermore, he ought to discredit the
information in order to stimulate the counterpart to add more
details. In the role-playing, it is not the agent who wants to
know, but rather his interlocutor who feels the need to speak out.
It is the technique of maieutics. There are of course people
pretend to know and talk bullshit. It is up to the agent to figure
out the reliability of his informations.
One could think a person capable of obtaining information and
willing to talk can be easily recruited as a source. It doesn’t
work this way. Not every “useful” person can turn into a source.
Not all of them are available or suitable for the job. Going from
an accidental chat to the clear decision of collaborating with a
foreign intelligence agency requires the overcoming of a number of
psychological steps. These include: an irreversible decision, a
strong motivation to betray, the reliability of a subject on his
path to becoming a source. A “useful” person that possesses all of
the above will still have to go through a thorough procedure (see
"How
a Source is Recruited" - Invisible Dog #10, October
2012).
There
are also a number of key differences. A “useful” person is not
after any sort of personal gain in saying what he knows. He is
responding to a psychological stimulus, nothing more and nothing
less. A source instead knows what to look for and how to look it
up. The relationship with the agent is institutional, almost like
a full-time job. Everything a source does is agreed upon. And when
an intelligence operative leaves his post to another colleague,
sources are passed on, while the same doesn’t necessarily happen
with “useful” people.
In other words, the empathy that was built over time through
friendly relationships fades away once the intelligence operative
is replaced. Sure, the agent can still introduce his colleague to
his friends, can favor the newcomer’s approach to these “useful”
people or hand out a few tips on how to best go about it. Yet, his
personal relationship with them is simply lost. And this is the
biggest limit these contacts have for any intelligence operative.